Dorking Medical Practice at New House Surgery

Dorking Medical Practice at New House Surgery 2014-11-17 Person 5 5 0

This is an excellent practice doing a good job with an increasingly elderly population. All staff, both Dr's & receptionists I have found to be very hardworking, caring & compassionate. 5 Star service in what I am sure is an increasingly difficult service. Somehow they are still delivering!

Dorking Medical Practice at New House Surgery 2014-11-11 Person 4 5 0

Been here 20 years and can't fault service.

Dorking Medical Practice at New House Surgery 2014-11-05 Person 3 5 0

This is a great surgery . Its been 6 months since i have started using the online booking system for appointments and prescriptions this has been a brilliant tool for me to use. Prior to this my experience of trying to get appointments for myself and my family hd been horrendous as the phone lines were always busy and then when finally got through all the appoints were gone. The online system is great for busy working mums like myself however I question if the online appointment system is alienating a large cohort of the practice who do not have access to the internet or cant use the system effectively and then when telephone for an appoint they are all gone as have been booked online. I work as a clinician for 111 and time and time again we are dealing with pts who are unable to use the internet and are not able to get appointments.

Dorking Medical Practice at New House Surgery 2014-11-05 Person 4 5 0

All doctors very helpful & approachable. Excellent compassionate care.

Dorking Medical Practice at New House Surgery 2014-11-03 Person 4 5 0

Although difficult to get an appointment, sometimes the surgery staff always do their best to help. The doctors are helpful, friendly and efficient.